Privacy policy

Who we are

This website is operated by UK Auction Group Ltd, registered in England and Wales (Company No. 16130124), Auction House, Unit A, Fromac Works, Junction Street, Hyde, SK14 4QN. We are the data controller for personal information collected through this site.

If you have any question about this policy or your personal information, contact us at [email protected] or on 0161 706 3454.

What we collect

We collect personal information only when you give it to us or when it is generated by your use of the site:

• Contact form submissions: your name, email address, and any company name, phone number or message content you provide.
• Direct correspondence: information you send us by email or give us by phone.
• Server logs: standard technical records of requests to the site, including IP address, browser type and pages visited, kept for security and troubleshooting.

How we use it

We use your information to:

• Respond to your enquiry and provide the services you ask about.
• Administer valuations, auctions and sales you take part in.
• Keep the website secure and working properly.

Lawful basis

Where you contact us with an enquiry, we process your information on the basis of legitimate interest in responding to you, or to take steps at your request before entering into a contract. Where you become a client or a buyer, processing is necessary for the performance of that contract and for our legal obligations (for example, accounting and anti-money-laundering rules).

Who we share it with

We do not sell personal information. We share it only with service providers who process it on our behalf:

• Resend: delivers contact form submissions to our office email.
• Cloudflare: provides hosting, content delivery and security for this website.
• Professional advisers and authorities where the law requires it.

How long we keep it

Enquiry correspondence is kept for as long as needed to deal with your enquiry and for a reasonable period afterwards. Records relating to sales and transactions are kept for the periods required by tax and company law.